Shaping The Retail Landscape In 2017 & Beyond
The Exchange will bring together 80 C-level & VPs/Directors of Customer Experience, Marketing and eCommerce from FTSE, Fortune & European 500 retailers to meet, discuss and share best practice to improve the future of retail customer experience.
Alongside cutting edge sessions, attendees will have the exclusive opportunity to meet with innovative, future thinking customer experience solution providers - join the discussion today to:
Hear inspirational stories from world leading retailers, including Amazon, Otto, Hugo Boss and more!
Stay competitive and stay ahead by examining the latest CX technology innovations
Truly revolutionise your in-store and online experience to ensure you delight your customers in a crowded environment
Download the latest agenda to find out how you can benefit from attending the Exchange and as space is limited to 80 delegates, email the team on Exchangeinfo@iqpc.com
2016 Featured Speakers Included:
RI Sales & Marketing Director
Head of Solutions Engineering EMEA
Commercial Director UK & I
Head of Clothing & Accessories
Amazon Fashion UK
Head of Product Marketing EMEA
UK Retail Operations Director
Mamas & Papas
VP and Global Insights Director
Walgreens Boots Alliance
Customer Management Director
Head of User Experience
Global VP Learning and Development
Managing Director EMEA
EVP, Sales, Marketing & Creative - The OUTNET.COM
The Net-A-Porter Group
Europe’s Leading Retail Focused Customer Experience Event
Leading Industry Speakers
Innovative Solution Providers
“An interesting mix of insights from retailers and service providers in the area of customer centricity and a great opportunity to network”
“The Exchange has been a fascinating insight into driving customers experience to a new level!”
“A fantastic opportunity to stop and step outside an insular approach to listen and understand the huge array of opportunities and innovation being created by others within the retail sector and in turn sharing and acting upon this wonderful insight received back in the day job!”
My second time attending an Exchange event and I continue to be impressed with the host team’s ability to create an ideal environment for rich conversations, personal network expansion and access to industry leading products & services. Well Done!”
“Thought provoking and allowed me great opportunities to network and learn”
Free Content View All
DEATH OF THE HIGH STREET-AS WE KNOW IT?
Exclusive report featuring the thoughts of retail industry leaders including: Andy Brown, Central Retail Operations Director....
Understanding CX Leaders' Top 10 Investment Priorities
The elite group of CX leaders attending the Customer Experience Exchange for Retail were surveyed..
RETAIL CUSTOMER EXPERIENCE INTERACTIVE STORE MAP
By downloading this exclusive new infographic you can access fantastic insight from leading retail brands including MADE, Shop Direct...
Visit the resource centre for more free reports, eBooks, infographics, interviews and more!