MediaTech Solutions is a SaaS vendor that delivers customer engagement through its real time Feedback Management solution, Instant eXperience (formerly Instant Survey). A leader in its market, Instant eXperience, allows Customer Feedback capture in real time, as well as analysing it and leveraging enriched feedback for a tangible business impact. Thus, the solution allows, Top Managers as well as front-office employees, to make better decisions, whether they are strategic or operational.
Real-time Feedback Management is an indispensable tool to manage the customer experience. Instant eXperience® drives users to maximise customer value and satisfaction, manage resources and optimise processes by implementing and industrialising a real-time customer feedback management solution to leverage your company’s objectives across all touch points.
Learn more about how our solution can help your company increase customer engagement and deliver a high ROI.