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July 04-05, 2017
Hilton Syon Park Hotel, London, United Kingdom

Meet the Speakers


Lee Woodard
Lee Woodard
Global Chief Experience Officer (CXO)
Crabtree & Evelyn
Lysa Hardy
Lysa Hardy
Chief Customer Officer
Joules
Mark Dunhill
Mark Dunhill
Chief Executive Officer
Whittard of Chelsea
Hans Kristian  Furuseth
Hans Kristian Furuseth
Head of UK, Head of Nordics
Zalando
Jack Ismail
Jack Ismail
Director of Retail Operations
Specsavers
Kate Maher
Kate Maher
Senior Director, Retail Concept Creation
Adidas
James Thornett
James Thornett
Head of Digital Customer Experience
Tesco
Sean Moore
Sean Moore
Customer Experience Director
William Hill
Helen Baynes
Helen Baynes
Head of Premium Customer Strategy
Net-A-Porter
Asif Mukhtar
Asif Mukhtar
Head of Sales and Service Outsourcing
Shop Direct
Charlotte Ellis
Charlotte Ellis
Customer Director
Karen Millen